Privacy Policy

Effective Date: 03/12/2025
Last Updated: 03/12/2025

FaithLink Social (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications.

By using FaithLink Social, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

A. Information You Provide to Us

We collect information that you voluntarily provide when creating an account, interacting with other users, or posting content. This may include:

  • Account Information: Username, email address, password, and profile details.
  • Content You Post: Photos, comments, and any other information you share publicly.
  • Business Listings (if applicable): If you create a business listing, we collect details about your business, such as name, location, and services.
  • Payment Information: If you make a purchase (e.g., business ads, premium listings), we use third-party payment processors (e.g., Stripe) and do not store your payment details.

 

B. Information We Collect Automatically

When you use FaithLink Social, we may collect certain data automatically:

  • Device & Log Information: IP address, browser type, operating system, and usage activity.
  • Cookies & Tracking Technologies: We use cookies for login sessions, security, and analytics.
  • App Usage Data: Interactions with the app, such as login times and features accessed.

 

C. Information We Do NOT Collect

  • We DO NOT sell, rent, or trade personal data.
  • We DO NOT collect sensitive personal information (e.g., SSN, government IDs).
  • We DO NOT track your location unless you voluntarily provide it for a business listing.
  • We DO NOT collect biometric data (fingerprints, facial recognition, etc.).

2. How We Use Your Information

We use your information to:
✅ Provide and maintain FaithLink Social’s services.
✅ Improve user experience and develop new features.
✅ Protect the community by enforcing guidelines.
✅ Process transactions for business listings or ads.
✅ Respond to customer support inquiries.
✅ Comply with legal obligations.

3. How We Share Your Information

We do NOT sell your personal data, but we may share it in the following cases:

A. With Service Providers

We use third-party companies to:

  • Process payments (e.g., Stripe, PayPal).
  • Host data and servers.
  • Analyze app performance (e.g., Google Analytics, Firebase).

 

B. With Other Users

  • Your public posts, profile information, and business listings are visible to others.
  • Private messages between users are not visible to the public but may be monitored for abuse if reported.

 

C. For Legal Compliance

We may disclose information if required by law, court order, or to protect the safety of users and the integrity of FaithLink Social.

4. Your Privacy Rights & Choices

A. Managing Your Data

✅ You can edit or delete your profile information.
✅ You can request account deletion by contacting us.
✅ You can disable cookies through your browser settings.

B. Opt-Out of Marketing Communications

If we ever send marketing emails, you will be able to unsubscribe at any time.

C. California Privacy Rights (CCPA Compliance)

If you are a California resident, you have the right to:

  • Request access to your personal data.
  • Request deletion of your personal data.
  • Opt-out of data sharing.

To exercise your rights, email us at support@faithlinksocial.com.

D. European Privacy Rights (GDPR Compliance)

If you are in the European Union (EU), you have:

  • The right to access and correct your data.
  • The right to request deletion (“Right to be Forgotten”).
  • The right to data portability (request a copy of your data).
  • The right to object to processing (e.g., stop us from using your data).

To make a GDPR request, email us at support@faithlinksocial.com.

5. Data Security

We take reasonable security measures to protect your information:
✅ Data encryption for passwords and sdata.
✅ Secure cloud hosting with firewalls.
✅ Limited employee access to user data.

⚠️ However, no method of transmission over the Internet is 100% secure. We encourage users to keep their passwords safe and report suspicious activity.

6. Children’s Privacy (COPPA Compliance)

FaithLink Social is not intended for children under 13.

  • If we discover a user under 13, we will delete the account.
  • Parents can request account deletion by contacting us.

7. Third-Party Links & Logins

  • Third-Party Logins: You may log in using Google, Facebook, or other providers. These services have their own privacy policies.
  • External Links: FaithLink Social may contain links to other sites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. If we make significant changes, we will:
  • Notify users via email or in-app notifications.
  • Update the “Last Updated” date at the top of this page.

Continued use of FaithLink Social after changes means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
support@faithlinksocial.com

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